GDRTA Picks ConnXAI Maestro to Unify Transit Rider Communications
Plainsboro Township, N.J. – October 05, 2026 -- Greater Dayton Regional Transit Authority (GDRTA) has selected ConnXAI to deploy its Unified Customer Communications Platform, powered by ConnXAI MaestroTM, to merge fixed-route, paratransit and customer-service data into a single operational layer.
GDRTA aims to replace fragmented transit systems with one operational truth
Transit data at GDRTA currently sits across separate systems covering fixed-route schedules, paratransit, vehicle locations, incident tracking and customer service. ConnXAI MaestroTM will connect these existing platforms rather than replace them, creating a shared operational context designed to improve the accuracy and timing of rider communications.
"The goal is to establish one operational truth and turn that truth into the right customer message, delivered through the right channels at the right time," said Shawn Prince, IT Director at GDRTA.