UK Forwarder Recovers 800 Monthly Hours With PayCargo POD Automation
United Kingdom – October 24, 2026 -- A UK freight forwarder has recovered 800 hours of manual processing every month by automating proof-of-delivery (POD) handling across its 10-plus branches with PayCargo's AI-based document platform.
The company processes more than 10,000 deliveries a month and cannot invoice a customer until the signed POD has been processed and matched to its shipment. Each of its 10 branches previously ran a separate manual process. Operators scanned PODs individually, read shipment references off documents in mixed formats and typed every record into the Transport Management System (TMS). The result was information silos, delayed invoices and skilled staff tied up in data entry.