Trellist

West Chester – October 07, 2026 -- Trellist, Inc. has cut customer service call volume by 30% for a national logistics, transportation, and storage operator through a multi-phase AI engagement, delivering a six-figure net positive annual return.

AI engagement frees 30% of client's development team capacity

The veteran-owned professional services firm deployed its AI-Powered Transformation practice to redesign operational handoffs between marketing, sales, operations, and customer service teams. Trellist first unified the client's disconnected marketing, sales, and operations data into a single pipeline with real-time feeds, allowing teams to adjust performance against live data.