Truist Financial Corporation

Truist Backs AJT Academy Conference for 350 Atlanta Student-Athletes

Truist Backs AJT Academy Conference for 350 Atlanta Student-Athletes

Atlanta – – September 18, 2026 -- Roughly 350 high school student-athletes will gather at Atlanta's Loudermilk Conference Center on Sept. 26, 2026, for the inaugural AJT Academy Student-Athlete Leadership Conference presented by Truist, a program built around the AJ Terrell Jr. Foundation founded by Atlanta Falcons All-Pro cornerback AJ Terrell Jr.

Truist funds leadership program spanning three Atlanta-area high schools

Students from Westlake High School, Frederick Douglass High School and Benjamin E. Mays High School will attend the five-hour event, running 9 a.m. to 2 p.m. at 40 Courtland St NE. Katie Saez, Truist regional president for Georgia and Alabama, said the bank's partnership with the AJ Terrell Jr. Foundation aims to give young people tools that extend beyond athletics.

Truist Scales AI Call Summaries to 70% of Care Center Calls

Truist Scales AI Call Summaries to 70% of Care Center Calls

Charlotte, N.C. – September 14, 2026 -- Truist Financial Corp. (NYSE: TFC) has completed full deployment of its AI Call Summaries tool across care centers, generating more than 4.5 million automated call summaries in the second quarter of 2026 alone and now covering over 70% of inbound client interactions.

Generative AI converts client calls into structured summaries within seconds

The technology, live since the third quarter of 2025, automatically documents client conversations, removing manual note-taking from teammate workflows. Truist's average care center call runs more than eight minutes, and the tool is designed to capture key themes, client needs and resolution outcomes in real time.