Connected Car Use Hits 54% of U.S. Drivers, Verra Survey Finds
Mesa – October 13, 2026 -- A majority of U.S. drivers, 54%, now use at least one manufacturer-provided connected vehicle service, up from 49% in 2024, and 51% say connected features would push them toward a different make, model or higher trim level, according to a Verra Mobility Corporation (NASDAQ: VRRM) survey of 2,000 drivers.
Awareness of the category is also growing. Familiarity with the term "connected vehicle" rose to 69% from 60% two years ago. In addition, 72% expect their next vehicle to work like a smartphone, with apps and services built in.
Cathi Chinn, Verra Mobility's vice president of innovation, said consumers "have arrived at the connected vehicle category" and expect carmakers to deliver embedded payments, mobility services and safety features.