MCLEAN, Va. – October 28, 2026 -- Hilton (NYSE: HLT) took the No. 1 spot on Great Place to Work's inaugural U.S. Best Workplaces in Hotels & Resorts list, with 95% of its team members calling it a great place to work. The ranking is based on feedback from Hilton team members across the U.S.
Survey scores reach 95% to 97% on three measures
According to Great Place to Work, 97% of Hilton team members say they are made to feel welcome. A further 96% say they feel pride in the company's accomplishments.
Laura Fuentes, Hilton's chief human resources officer and head of Hilton Supply Management, said Hilton's greatest strength remains "the people who create the human connections at the heart of hospitality." Kim Peters, EVP of Global Brand Insights and Growth at Great Place To Work, said the new list lets the organization build on its existing hospitality expertise.
Hilton filled 63% of recent leadership roles internally
As reported in 2025, 63% of Hilton's recent hotel and corporate leadership roles went to internal candidates. Since 2022, the company has created more than 3.1 million learning and career-growth opportunities for team members and community members worldwide.
The American Hotel & Lodging Association (AHLA) reports that the hotel industry offers more than 200 distinct career pathways. It also reports that three out of four hotel employees moved into a management role within five years of starting their first hotel job.
Five programs anchor Hilton's career-development offer
- Management Development Program: an early-career track for hotel-based roles that combines practical experience with training in leadership and hotel operations, preparing participants for a first managerial role.
- BetterUp Coaching: personalized coaching for people leaders covering communication, strategic thinking, time management and team relationships.
- LAUNCH: a 24-month early-career rotational program spanning hotel operations and key business areas at Hilton's global headquarters.
- Thrive Sabbatical and Thrive Reset: paid time off and financial support for selected team members to pursue a personal passion, give back or recharge.
- Global Language Learning Program: no-cost access to self-paced courses, live group classes and conversation practice in multiple languages.
Hilton also offers education benefits that help eligible team members earn new skills and credentials.
Hilton holds No. 1 workplace titles in a record 21 countries
The new ranking follows more than a decade of workplace recognition for Hilton, including two No. 1 placements on the World's Best Workplaces list. This year, Hilton was named No. 1 Best Workplace in a record 21 countries. It was also named No. 1 Best Company to Work For in Europe and No. 1 Best Workplace in Latin America and Asia.