Hong Kong – September 09, 2026 -- Ping An Insurance (Group) Company of China (HKEX: 2318; SSE: 601318) has been upgraded to an A+ rating in the 2026 Hang Seng Sustainability Rating, marking its third consecutive annual improvement and placing the insurer among the top 10% of financial companies assessed.
Hang Seng rating places Ping An in top tier of both share classes
Ping An's A-share (601318) ranked in the top 10% of the entire A-shares universe and the top 10% of financial companies, while its H-share (02318) placed in the top 20% of Hong Kong-listed companies and the top 10% among financials. The assessment, compiled by Hang Seng Indexes Company, covered 636 Hong Kong-listed constituents of the Hang Seng Composite Index and 1,562 A-share constituents of the Hang Seng China A (Investable) Index. The rating serves as the primary screening criterion for Hang Seng's sustainability indexes, and Ping An now sits as a constituent in seven of them, including the Hang Seng (Mainland and HK) Corporate Sustainability Index and the Hang Seng (China A) Corporate Sustainability Index.
First-half revenue climbs 15.0% as net profit surges 36.1%
Ping An reported revenue of RMB575.138 billion for the first half of 2026, up 15.0% year-on-year. Operating profit attributable to shareholders rose 8.3% to RMB84.196 billion, while net profit attributable to shareholders jumped 36.1% to RMB92.585 billion. Equity attributable to shareholders reached RMB1,028.084 billion, up 2.8% since the start of the year. The Group will pay an interim cash dividend of RMB0.98 per share, up 3.2% year-on-year, extending a run of dividend increases that has continued for more than a decade.
253 million retail customers anchor integrated finance and senior care push
As of June 30, 2026, Ping An served 253 million retail customers, with a 99% retention rate among those holding three or more product categories and 76.6% having stayed with the Group for five years or longer. In the first half, 11.51 million Ping An Life customers accessed healthcare and senior care services, and the Group's AI Doctor tool logged more than 9.7 million users. More than 320,000 customers were eligible for home-based senior care by mid-2026.
AI-enabled processing now covers 88% of business scenarios
Ping An's AI-powered "Express Service" platform, described as Mainland China's first AI financial assistant, aggregates more than 300 digital services and served approximately 90 million monthly active customers in the first half. AI-enabled inquiry, consultation and processing covered 88% of the Group's business scenarios. Its upgraded Global Emergency Assistance Service, active across 233 countries and regions, handled more than 1,500 assistance requests, arranged cross-border medical transport for 87 customers and returned 36 customers safely from high-risk areas of the Middle East.
Risk-prevention platform averts RMB212 million in customer losses
Ping An's proactive risk-reduction efforts helped customers avoid RMB212 million in losses, issuing 177,000 natural disaster alerts to 120 million customers. Its proprietary EagleX Risk Mitigation Service Platform monitored 17 scenario types across more than 29,000 enterprises, addressing 7,892 safety risks and preventing 66 major incidents. Separately, the Group's "Traffic Lights" road safety program has expanded to 31 provinces, municipalities and autonomous regions, donating over 40,000 traffic safety facilities and renovating more than 4,400 high-risk road sections.
Green investment portfolio tops RMB647.5 billion
Green investment of Ping An's insurance funds reached RMB647.550 billion as of June 30, 2026, alongside a green loan balance of RMB273.416 billion. Green insurance premium income totalled RMB41.346 billion in the first half. The Group's operational carbon emissions fell 16% in 2025 versus 2024, part of its trajectory toward a 2030 operational carbon neutrality target.