AMN Study: Digital Investment Linked to Stronger Hospital Patient Experience
Dallas – October 06, 2026 -- Hospitals with greater digital investment showed stronger patient experience in 11 of 12 technology measures, according to new research from AMN Healthcare covering more than 2,000 U.S. hospitals. Of 96 statistical tests run across the dataset, 32 produced significant results, and 30 of those favored hospitals with higher digital intensity.
The findings appear in a new white paper, 'AI Starts With What Leaders Build,' based on an analysis of 2,089 hospitals for efficiency and 2,185 hospitals for patient experience, supplemented by interviews with 12 senior executives leading digital transformation initiatives. Efficiency was measured through Medicare Spending per Beneficiary, while patient experience was tracked via Hospital Consumer Assessment of Healthcare Providers and Systems data.