Workforce Scheduling

United States – October 27, 2026 -- WaitWell released staff booking links that let each staff member create up to 10 links per location, alongside a rebuilt staff scheduling view, and announced a larger release for November.

Staff booking links open a booking site with the person preselected

Each link opens the booking site with that staff member already selected, photo and bio included. Links can be fixed to one service or leave the choice to the customer, and they can carry an expiry date. Staff can turn off or delete a link at any time, and the list shows how many times each link has been opened and offers a QR code.

Staff can also store their own meeting link in a profile section under account preferences. That link is used when they are assigned to a ticket. If none is on file, WaitWell creates one.