Total Play Q3 Revenue Rises 2% to Ps.11.5B as Net Loss Doubles

MEXICO CITY – October 29, 2026 -- Total Play Telecomunicaciones reported third-quarter 2026 revenue of Ps.11,496 million, up 2% from Ps.11,301 million a year earlier. EBITDA fell to Ps.4,944 million from Ps.5,099 million, and the net loss doubled to Ps.1,331 million from Ps.665 million.

Foreign exchange swing drives the wider net loss

The company booked a foreign exchange loss of Ps.453 million, against a gain of Ps.828 million in the prior-year quarter. The peso depreciated against the currencies in which Total Play's monetary liabilities are denominated, while it had appreciated a year earlier. Operating profit rose to Ps.691 million from Ps.390 million. Depreciation and amortization fell by Ps.456 million as a group of assets reached the end of its useful life, and accrued interest expense fell by Ps.264 million.

The EBITDA margin was 43%. Total costs and expenses rose 6% to Ps.6,552 million. Service costs climbed 12% to Ps.1,784 million on higher membership costs, and general expenses increased to Ps.4,768 million on higher personnel, advertising and promotion spending.

Residential base grows 8% to 5.82 million as ARPU slips to Ps.576

Residential revenue rose 3% to Ps.10,169 million from Ps.9,827 million. Subscribers reached 5,819,286, including 68,793 small and medium-sized enterprises, a net gain of 143,340 from the previous quarter. Average revenue per user declined to Ps.576 from Ps.598, which the company attributes to a growing share of double-play packages relative to triple-play.

Homes passed increased to 19.5 million from 17.6 million. Penetration eased to 29.8% from 30.6%. CEO Eduardo Kuri said the company added subscribers without additional investment in geographic coverage.

Enterprise revenue fell 10% to Ps.1,327 million from Ps.1,474 million as fixed-duration projects ended.

Net debt falls 5% to Ps.50,857 million; leverage at 2.54x

Debt with cost stood at Ps.55,157 million on September 30, 2026, 4% below Ps.57,338 million a year earlier. Repayments included Ps.500 million of 2024 Cebures, paid this quarter, and US$46 million of Senior Secured Notes due 2028, paid in the first nine months. The company also repaid US$56 million, the remainder of the Senior Notes due 2025, in the fourth quarter of 2025.

Lease liabilities dropped 24% to Ps.2,480 million from Ps.3,256 million. Cash and restricted cash held in trusts totaled Ps.6,780 million, compared with Ps.6,981 million a year earlier. Net debt/EBITDA, based on the last two quarters annualized, was 2.54x. Fixed assets declined to Ps.76,921 million from Ps.82,239 million.

Nine-month EBITDA slips to Ps.14,867 million; net loss widens to Ps.3,020 million

Revenue for the first nine months of 2026 was Ps.34,033 million, 1% above Ps.33,695 million. Residential revenue rose 2% while enterprise revenue fell 8%. Costs and expenses grew 6% to Ps.19,166 million from Ps.18,115 million.

EBITDA was Ps.14,867 million, against Ps.15,580 million a year earlier, at a 44% margin. Operating profit was Ps.1,645 million, essentially flat against Ps.1,647 million. The net loss widened to Ps.3,020 million from Ps.2,446 million. EBITDA less capex and interest reached Ps.2,131 million for the period.

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