The Big Greek Café Unifies Ordering, Loyalty via Deliverect-Thanx Stack
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Silver Spring, Md. – September 15, 2026 -- The Big Greek Café has partnered with restaurant technology providers Deliverect and Thanx to consolidate first-party ordering, third-party dispatch and loyalty onto a single integrated platform across its U.S. locations.
Menu management failures pushed the brand toward a unified tech stack
Chief Operating Officer Niko Kontos said the Maryland-based Greek fast-casual chain was spending excessive time fixing menu errors and working around platform reliability issues instead of serving guests. The new stack folds the brand's loyalty program directly into checkout rather than keeping it as a separate sign-up process.