transcosmos Wins Gold, Silver at Best Contact Center Indonesia 2026
Image
TOKYO – October 29, 2026 -- transcosmos won Gold in the Business Contribution category and Silver in the People Development category at the Best Contact Center Indonesia (TBCCI) 2026 awards on September 24, 2026. The Indonesia Contact Center Association (ICCA) organizes the program.
Automotive client case earns Gold for business contribution
transcosmos submitted its transformation work for one of Indonesia's largest automotive manufacturers. The company says technology and process optimization raised the client's operational efficiency and revenue. The source gives no figures for either gain. The entry presented the contact center as a strategic business partner that links customer experience, operational efficiency and business needs within one service ecosystem.