Level AI

Level AI Adds Cardinal Health SVP to CX Advisory Board

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Level AI Adds Cardinal Health SVP to CX Advisory Board

Mountain View – – October 14, 2026 -- Level AI has appointed Shane Abeyratne, Senior Vice President of Global Business & Finance Services at Cardinal Health, as the second member of its CX Advisory Board, which launched in August.

Board convenes Fortune 500 leaders to set AI frameworks for contact centers

The CX Advisory Board brings together senior technology and customer experience executives from Fortune 500 companies. Its remit is to develop shared frameworks for how AI is deployed, measured and governed in enterprise customer operations.

Level AI said the Board will add members over the coming months. It is prioritizing executives responsible for large-scale customer contact operations.