transcosmos inc.

transcosmos Joins KEIZAI DOYUKAI Youth Mentoring Program with SANKAKUSHA

Tokyo – September 24, 2026 -- transcosmos inc. has committed employee mentors to a six-month youth support program run with nonprofit SANKAKUSHA, part of a Collaborative Growth Society initiative led by KEIZAI DOYUKAI, the Japan Association of Corporate Executives.

transcosmos employees will mentor young people aged 15 to 25 for approximately six months

Under the program, transcosmos staff will hold regular dialogue sessions with young people supported by SANKAKUSHA, a nonprofit focused on individuals who cannot rely on parents or other adult caregivers. The mentoring extends beyond short-term employment placement, aiming instead to connect each participant with a working adult they can consult as they weigh future options.

transcosmos Opens 7th Indonesia Site, First in Bali

Tokyo – September 16, 2026 -- transcosmos inc. has opened CX Square Park23 Bali, its seventh operation site in Indonesia and first location on the island, to deliver multilingual customer experience (CX) services.

transcosmos expands Indonesia footprint to seven sites with Bali debut

The new facility targets businesses operating in the Indonesian market as well as global companies seeking to establish or expand their presence in the country. The company cited Bali's growth as a creative and digital economy hub, alongside its established hospitality and service culture, as key factors behind the site selection.

transcosmos Launches Generative AI Chatbot trans-AI Chat in Indonesia

Tokyo – September 11, 2026 -- transcosmos inc. has officially launched trans-AI Chat, a generative AI-powered chatbot, in Indonesia, expanding its customer experience (CX) technology footprint in the country.

Chatbot uses large language models to replace scripted conversation flows

Unlike conventional chatbots built on predefined scripts, trans-AI Chat leverages large language models (LLMs) to interpret conversational context, recognize customer intent, and generate dynamic, human-like responses in real time.