Tustin, Calif. – September 15, 2026 -- Healthcare Success has partnered with Inlets.ai to help hospitals and multi-location health systems monitor and improve how they appear when patients search using AI platforms like ChatGPT, Gemini, and Google AI.
Patient discovery shifts from search engines to AI chat platforms before hospital websites are ever visited
Patients increasingly research providers, treatments, and hospitals through AI platforms before reaching a healthcare organization's website, according to the companies. This shift creates a new challenge for health systems: understanding what AI tools are telling prospective patients about their physicians, locations, service lines, and brands.
Partnership combines healthcare-specific AI monitoring with two decades of marketing strategy
The alliance pairs Inlets.ai's continuous AI monitoring technology with Healthcare Success's strategic guidance across content, schema, technical optimization, and digital marketing. The goal is a prioritized roadmap identifying which changes are most likely to improve how an organization is represented in AI-generated recommendations.
"Healthcare organizations have spent the past two decades optimizing for search engines. Today, AI is becoming the first stop in the patient journey,