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BSI Software Acquires Sikom to Expand AI-Driven Customer Communications and Contact Center Capabilities

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BSI Software Acquires Sikom to Expand AI-Driven Customer Communications and Contact Center Capabilities

SHERIDAN, WYOMING - May 15, 2026 - BSI Software has acquired German contact center technology provider Sikom Software GmbH to strengthen the communication and omnichannel capabilities of its BSI Customer Suite platform. The transaction expands BSI Software's position in AI-driven CRM and customer experience technologies by integrating intelligent contact center functionality designed for regulated industries including insurance and healthcare. The acquisition combines CRM, AI-powered customer experience processes and omnichannel interaction management within a broader enterprise communications framework. Both companies said the move is intended to support more integrated customer engagement and operational workflow management across service, sales and marketing environments.

ESG Transparency Award 2025: How European Leaders Turn Sustainability Reporting into Competitive Advantage

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ESG Transparency Award 2025: How European Leaders Turn Sustainability Reporting into Competitive Advantage

SHERIDAN, WYOMING - December 2, 2025 - As regulatory expectations and investor scrutiny rise across Europe, the EUPD Group's ESG Transparency Award 2025 is spotlighting companies that no longer treat sustainability reporting as a mere compliance exercise, but as an engine for competitive differentiation and stakeholder trust. Presented in Bonn as part of this year's ESG Summit, the award recognizes more than 50 leading European companies that have embedded forward-looking ESG strategies into their organizations and communicate them transparently through robust sustainability reports.

ESG transparency moves from obligation to value driver