iDirect's Foresight AI Targets Up to 60% Cut in NOC Workload
Global – October 27, 2026 -- ST Engineering iDirect expects its new Foresight AI platform to cut network operations center (NOC) workload by up to 60% and shrink mean time to repair from hours to minutes, according to the company's input to the World Teleport Association (WTA) report "The AI-Driven Teleport."
Foresight KPI gains are projections, not measured results
Shanthakumar Ramakrishnan, Sr. Director of Engineering, said the figures draw on industry benchmarks, operational analysis and Foresight's developing capabilities. The company has run AI proofs-of-concept in network operations, service assurance and service orchestration. It reports the most measurable value in predictive maintenance, anomaly detection and closed-loop automation.