Digital Transformation

Global – October 26, 2026 -- Cloudflare prices its Workers serverless platform at $0.30 per million requests and $0.02 per million CPU milliseconds, billing for execution time rather than idle time spent waiting on I/O.

Workers drops pre-provisioned concurrency fees

The pricing table also lists 100,000 requests per day and 10 ms of CPU time per request. Cloudflare says customers pay no markup for concurrency and do not pay for pre-provisioned capacity, so launch-day traffic scales with demand. The platform scales from zero to millions of requests.

Isolate architecture removes cold starts across 335+ cities

Workers run on isolates, which Cloudflare describes as an order of magnitude more lightweight than containers. The company states the platform has no cold starts. Code deploys by default to Cloudflare's 335+ cities, while Smart Placement runs functions near a customer's data to cut end-to-end latency.

Global – October 25, 2026 -- A survey cited by Whatfix found that 67% of technical professionals want real-world, practical application when learning new technology. Whatfix is using the figure to argue that enterprises should add sandbox training environments to LMS courses, in-person training and user documentation.

Sandbox replicas let employees practice workflows without touching production data

A sandbox training environment is a controlled replica of a software application. Users practice tasks there without affecting production data, live transactions or business operations. The most effective versions recreate approvals, exceptions, customer scenarios and compliance steps, not just screen-by-screen navigation.

Boston – October 25, 2026 -- Informa TechTarget (Nasdaq: TTGT) has launched Buyer Intelligence, an AI-enhanced solution that applies three new AI skills to person-level intent data drawn from approximately 58 million permissioned first-party audience members.

CEO Gary Nugent said AI-optimized go-to-market systems depend on input quality, noting that outcomes "will only be as strong as their inputs."

Three AI skills target pitch preparation and segment selection

Pain Points surfaces the challenges buying group members are researching, based on the articles, videos and webinars they consume. It is designed to cut sales call preparation time.

Pitch Assist generates messaging guidance tailored to each account's business problems. Persona and ICP Intelligence ranks customer segments by current in-market activity, flags new personas and indicates when to re-evaluate an Ideal Customer Profile.

United Kingdom – October 24, 2026 -- A UK freight forwarder has recovered 800 hours of manual processing every month by automating proof-of-delivery (POD) handling across its 10-plus branches with PayCargo's AI-based document platform.

The company processes more than 10,000 deliveries a month and cannot invoice a customer until the signed POD has been processed and matched to its shipment. Each of its 10 branches previously ran a separate manual process. Operators scanned PODs individually, read shipment references off documents in mixed formats and typed every record into the Transport Management System (TMS). The result was information silos, delayed invoices and skilled staff tied up in data entry.

Europe – October 24, 2026 -- LKQ Europe is deploying Whatfix's Digital Adoption Platform and Product Analytics across LKQ Academy, a learning platform serving 70,000 registered users in 13 countries.

LKQ Academy is billed as Europe's largest digital learning provider for vehicle repair professionals

Whatfix, which describes itself as a global leader in agentic digital adoption platforms for enterprises, announced the deployment. The aim is to make learning simpler and more intuitive for the academy's user base. The rollout combines two Whatfix products: the Digital Adoption Platform and Product Analytics.

Whatfix is named in four 2026 Gartner Hype Cycle reports

Separately, Whatfix said it appears in four 2026 Gartner Hype Cycle reports. Two of them recognize it for Generative AI Simulators: the Hype Cycle for Future of Work and the Hype Cycle for Corporate Learning Technologies.

Global – October 24, 2026 -- KMS Lighthouse leads a 15-vendor ranking of AI-powered sales knowledge management systems (KMS), rated the best all-in-one option for sales teams losing deals to knowledge gaps.

Six recurring problems are slowing sales teams

The ranking cites six common failures: institutional knowledge that is never captured, data silos between departments, call volumes managers cannot track or grade, reps distracted by information searches, documentation-heavy bureaucracy, and slow onboarding that requires extended oversight of new hires.

An effective sales KMS must analyze calls in progress, surface Battle Cards and decision trees, and automate call summaries. It also needs read-and-write integration with existing CRM and cloud systems, built-in training, and management tools for review and feedback.

Global – October 23, 2026 -- Pitcher has launched Catalyst, an enterprise AI app builder that shortens custom sales application development from weeks to minutes, according to the company.

Catalyst lets non-developers build data-connected apps in natural language

Admins, marketing managers and sales operations teams can create fully functional, data-connected applications directly inside the Pitcher platform without writing code. Users describe the application they need, and Catalyst writes the code, renders the app and deploys it to sales reps within Pitcher.

Pitcher gives one example: a view of Salesforce accounts sorted by last activity date, with search and pagination. A custom store audit dashboard is another. Users can refine either through conversational prompts before publishing.

Global – October 23, 2026 -- Whatfix is offering customers software access for the remainder of their incumbent digital adoption platform (DAP) contract under its Fast Track migration program, removing dual billing for enterprises that switch vendors.

Whatfix specialists rebuild existing DAP content during migration

Fast Track specialists manage the migration and rebuild of a customer's existing flows, assets and experiences, so internal teams do not recreate them from scratch. Customer teams still handle prioritization, reviews and validation.

A parallel-run approach keeps critical guidance live in production while the new program is built on Whatfix behind the scenes. End users stay supported throughout the transition.

Global – October 23, 2026 -- A new vendor comparison guide names five alternatives to Oracle Guided Learning (OGL) for enterprises running digital adoption programs across mixed application stacks: Whatfix, WalkMe, Userlane, Apty and Pendo. The guide scores them against six criteria, including simulation training before go-live and analytics tied to workflow outcomes.

Guide scores five vendors on six enterprise criteria

The criteria are multi-application coverage, content lifecycle management (draft, QA, publish, rollback), workflow guidance depth, simulation training, outcome analytics and AI that reduces maintenance overhead.

Global – October 23, 2026 -- Whatfix has organized its digital adoption portfolio into 17 offerings spanning four application types, four software vendors, five industries, three user roles and one use case, all built around in-app guidance and on-demand support.

Whatfix targets ATS, ERP, S2P and CRM application categories

The application-type lineup covers four categories. For ATS, Whatfix promises higher recruiter productivity and adoption. For ERP, it targets business outcomes through employee enablement. The S2P offering is pitched at procurement transformation through guided experiences, and the CRM offering at seller productivity and adoption.