Singapore – October 13, 2026 -- YYForce Inc. (NASDAQ: YFOR) projects approximately 10% lower monthly operating costs from a planned service-robot rollout across Novotel Singapore on Stevens and Mercure Singapore on Stevens, a 772-room precinct. The figure comes from a pre-deployment comparison; deployment has not yet begun, and actual costs, productivity and guest-service outcomes will be assessed after rollout.
Cost model covers housekeeping, concierge and F&B, including robot costs
The 10% estimate applies only to selected housekeeping, concierge and food and beverage operations, and the model includes the cost of the robots themselves. A separate planning assumption estimates a potential 5% cut in rooms-department overtime costs. The two estimates use different bases and do not add up to a combined saving. Both depend on the model's cost scope, operating coverage and service assumptions.
Proposed performance measures are delivery turnaround, tasks completed per labour hour, reliability, colleague workload and guest feedback.
First phase puts robots on deliveries, F&B logistics, cleaning and concierge duty
The confirmed first phase introduces specialized robots for guest deliveries, food and beverage logistics, scheduled cleaning and concierge support. Preparations include lift integration, route mapping, network requirements and guest arrival notifications. Technical readiness will determine the implementation sequence, and individual robot assignments will be finalised before launch.
YYForce will supply hardware, software updates, maintenance and technical personnel under a memorandum of understanding. The scope of support and the commercial arrangements will follow the parties' final agreements.
Second phase turns housekeeping and banquet work into humanoid training data
A separate second phase will focus on training and developing YYForce's humanoid system and future iterations. Selected housekeeping and banquet workflows will inform the company's robotic hardware, software and AI systems through permitted observations and agreed data-use arrangements. The humanoid units are expected to train alongside hotel personnel in agreed settings, so researchers can see how people move, handle tasks and adapt to different service environments.
YYForce CEO Mike Fu said the hotel setting allows the company to move robotics development "from controlled demonstrations toward real-world workflows." He described the project as a step toward the company's 2030 Vision for an integrated workforce of people, AI, service robots and humanoid robots across hospitality, facility management and other service-intensive industries.
Hotels frame robots as a way to free staff for guests
Piotr Kupiec, General Manager of both hotels, said the aim is to reduce time spent on repetitive delivery, transport and cleaning tasks so staff, whom Accor calls Heartists, can focus on guest-facing service. He named service consistency and more manageable everyday work as the measures of success.
Capacity pressure shapes the productivity case
Singapore's hotel sector averaged 81.9% occupancy in 2025, up from 81.4% in 2024, while international visitor arrivals reached 16.9 million, according to the Singapore Tourism Board. The partners cite these sector-wide figures as context for the focus on service capacity and productivity.