Salesforce

Raleigh – October 29, 2026 -- Bandwidth Inc. (NASDAQ: BAND) reported record third-quarter revenue of $234 million, up 22% year-over-year, while Adjusted EBITDA rose 43% to $35 million, an Adjusted EBITDA margin of 22%.

The cloud communications provider also guided to double-digit Cloud Communications revenue growth in 2027, driven by rising demand for voice usage. The figures cover the quarter ended September 30, 2026.

Usage growth and four $1M+ deals drive record results

CFO Daryl Raiford said growth came from customers expanding their use of the platform. The sales team added four new customer wins and expansions worth $1 million or more, which will layer into results over the next twelve months. He also cited record free cash flow, though the release gives no figure for it.

North America – October 27, 2026 -- WaitWell scored 9.4 out of 10 in its own ranking of six higher-education enrollment management platforms, ahead of Slate by Technolutions (8.4) and Salesforce Education Cloud (8.0). The vendor-published guide scored platforms on seven weighted dimensions, including recruitment CRM depth, student-services experience, SIS integration, multi-campus support and total cost of ownership.

WaitWell targets the student-services gap that CRMs leave open

The guide argues that CRMs track the recruitment funnel but do not manage on-campus problems such as registrar lines during add/drop week, financial aid waits at peak enrollment and advising no-shows. WaitWell positions itself as a complement to the CRM, not a replacement. It does not manage prospect databases, application processing, yield campaigns or funnel reporting.

Global – October 23, 2026 -- Pitcher has launched Catalyst, an enterprise AI app builder that shortens custom sales application development from weeks to minutes, according to the company.

Catalyst lets non-developers build data-connected apps in natural language

Admins, marketing managers and sales operations teams can create fully functional, data-connected applications directly inside the Pitcher platform without writing code. Users describe the application they need, and Catalyst writes the code, renders the app and deploys it to sales reps within Pitcher.

Pitcher gives one example: a view of Salesforce accounts sorted by last activity date, with search and pagination. A custom store audit dashboard is another. Users can refine either through conversational prompts before publishing.

Global – – October 19, 2026 -- Salesforce has disabled all Klue integrations after the threat group Icarus claimed on 19 June 2026 to have exfiltrated customer data through the market intelligence platform's Salesforce connection. Matching data points give high confidence that Icarus is behind the supply chain attack, according to the source analysis.

Attackers pushed token-stealing code on 11 June

The compromise began on 11 June, when anomalous behavior occurred in a system connecting Klue's various integrations. Attackers pushed a code update that could collect the OAuth tokens customers use to connect Klue to their own systems. Klue noticed the activity on 12 June, including unusual network connections to IP addresses the actor used to run commands on its backend servers.

On 13 June, Klue staff disabled the remote access, removed the token-theft code and sent customers a general alert. The alert did not say which customers were affected.

Global – October 13, 2026 -- ChurnZero reports the highest overall Satisfaction score among its leading competitors in G2's Fall 2026 Grid Report, including a Net Promoter Score of 89 against 73 for the next-best vendor.

The customer success vendor also cites a 94% Likelihood to Recommend, 96% for Ease of Doing Business and 96% for Quality of Support. The figures are company-reported.

Salesforce data puts customer-facing time at 46% for service staff

Salesforce found that service professionals spend less than half their time (46%) with customers and the rest on administrative tasks. ChurnZero positions its platform against that gap, arguing that training, late-caught escalations and upsell preparation consume hours that could go to customer success.

New York City – October 12, 2026 -- S-Docs, a 100% Salesforce-native document automation vendor, has added Common Access Card (CAC) and Personal Identity Verification (PIV) authenticated signing to its S-Sign e-Signature product, letting agencies and contractors verify signer identity inside Salesforce workflows.

S-Sign verifies signer identity at the moment of document execution

The enhancement uses the signer's existing identity provider. Agencies and contractors insert their CAC or PIV cards to authenticate, without replacing or reworking established systems. S-Docs describes the product as fully standards-based and identity-provider-agnostic.

S-Docs says the enhanced S-Sign runs entirely within Salesforce and requires no extra clicks or downloads. It meets DoD and federal requirements guided by NIST and FIPS standards and keeps a complete audit trail for compliance and record-keeping.

New York City – October 12, 2026 -- S-Docs, a document automation and e-Signature provider for Salesforce, has expanded its platform to let regulated enterprises build templates without code, collect signatures in the same workflow as document generation, and let AI assistants initiate document requests under Salesforce governance.

The launch targets a governance gap the company cites: 72% of regulated organizations have deployed AI in at least one document workflow, but only 30% have the governance to do so safely.

Visual Template Editor removes the admin and developer bottleneck

The new Visual Template Editor lets business users design documents on a page, see changes live, and add Salesforce data and conditional logic without writing code. Template creation previously required an admin or a developer. S-Docs says any trained team member can now do it, shortening the time to launch or update a document.

Houston – October 08, 2026 -- OptiSigns, a digital signage company powering more than 200,000 screens worldwide, has expanded its dashboard apps to work with Microsoft Power BI, Salesforce, Tableau, Grafana, Databricks and other business intelligence platforms, letting companies display automatically updating live dashboards on TVs in offices, factories and operations centers.

BI tools sit unused despite $70 billion in annual spending

Companies spend more than $70 billion a year on business intelligence software, according to HG Insights, yet research from BARC and Eckerson Group found only about a quarter of employees actively use BI tools. A 2016 meta-analysis of 138 studies published in Psychological Bulletin found that tracking progress helps people reach goals, with stronger effects when results are shared publicly rather than kept private.

Amsterdam – October 02, 2026 -- Anthropic has admitted Nextview Consulting to its Claude Partner Network as a Select Partner, making the Salesforce Ventures-backed firm the first in the Netherlands and Sweden to hold that status. Combined with its existing Salesforce Summit Partner ranking, Nextview becomes the first firm in both markets to hold top-tier partner status with both Anthropic and Salesforce simultaneously.

New York – September 22, 2026 -- Ande, an AI-native network for corporate entertainment, emerged from stealth with more than $52 million in seed and Series A funding led by Lightspeed Venture Partners, Redpoint Ventures, Duration Ventures, and Sierra Ventures, with participation from Bain Capital Ventures.

Enterprises spend an estimated $325 billion annually on entertainment, yet booking and expense tracking remain fragmented.

Client dinners, team outings, catering, sporting events, and gifting are currently managed across credit cards, accounts payable systems, and consumer apps, creating a manual reconciliation burden for corporate finance teams.