TP Named Frost & Sullivan APAC CX Management Company of the Year 2026
San Antonio – September 15, 2026 -- Frost & Sullivan has named TP its 2026 Asia-Pacific Customer Experience Management Services Company of the Year, citing the company's AI orchestration framework and operational scale across the region.
Frost & Sullivan benchmarks TP on innovation and customer impact
The consultancy's evaluation assessed TP across two core dimensions: visionary innovation and performance, and customer impact. Krishna Baidya, Vice President of the ICT Practice at Frost & Sullivan, said TP is moving AI from experimentation into governed, measurable operations at scale, combining orchestration capability with regional delivery depth and operational discipline.