Integrity Back Office System

DelDOT Goes Live on Schedule With TransCore Integrity Tolling Platform

DelDOT Goes Live on Schedule With TransCore Integrity Tolling Platform

NASHVILLE – October 27, 2026 -- The Delaware Department of Transportation (DelDOT) has taken TransCore's latest-generation Integrity Back Office System live on schedule and has already granted system acceptance, replacing its legacy platform for statewide tolling and E-ZPass operations.

New platform consolidates five core toll functions in one system

The upgraded system unifies toll processing, account management, image review, violations processing and financial reporting. TransCore and DelDOT have worked together for many years on E-ZPass customer service operations.

The deployment moves Delaware to a cloud-capable architecture built to run in clustered, scalable Kubernetes environments. TransCore says the design handles high transaction volumes and adapts to policy and fee changes.

TransCore Wins $146M RiverLink Back-Office Tolling Contract

TransCore Wins $146M RiverLink Back-Office Tolling Contract

Nashville – October 27, 2026 -- TransCore has won a nearly six-year, $146 million contract to run back-office and customer service operations for the RiverLink tolling system on the Louisville–Southern Indiana Ohio River Bridges Project. The Louisville-Southern Indiana Ohio River Bridges (LSIORB) Joint Board, representing Kentucky and Indiana, selected the company as its new toll service provider.

TransCore will deploy its cloud-based Integrity Back Office System

The Integrity® Back Office System is built for high-volume transaction processing, AI-enabled workflows and flexible customer service operations. TransCore will handle account management, invoicing, image review and customer service.

Customer support will include walk-up service centers in both states and a locally based call center. The states aim for a more consistent and reliable customer experience across the Ohio River Bridges corridor.