TP.ai

San Antonio – October 17, 2026 -- Frost & Sullivan has awarded TP its 2026 Latin America Competitive Strategy Leadership Recognition in customer experience management (CXM), crediting an integrated delivery model that spans 16 countries.

Frost & Sullivan rates TP strong on both strategy effectiveness and execution

The analyst firm benchmarks companies on two dimensions: strategy effectiveness and strategy execution. TP excelled in both, according to Frost & Sullivan. Sebastian Menutti, Industry Director, ICT at Frost & Sullivan, said TP systematically uses enterprise-wide technology platforms, operating frameworks and governance standards while adapting implementation to local market conditions.

Samantha Fisher, Best Practices Research Analyst at Frost & Sullivan, attributed TP's edge to its entrepreneurial culture and operating philosophy, noting that "competitors struggle to achieve similar results."

San Antonio – September 16, 2026 -- Frost & Sullivan has named TP its 2026 Asia-Pacific Customer Experience Management Services Company of the Year, citing the company's AI orchestration framework and operational scale across the region.

Frost & Sullivan benchmarks TP on innovation and customer impact

The consultancy's evaluation assessed TP across two core dimensions: visionary innovation and performance, and customer impact. Krishna Baidya, Vice President of the ICT Practice at Frost & Sullivan, said TP is moving AI from experimentation into governed, measurable operations at scale, combining orchestration capability with regional delivery depth and operational discipline.