San Antonio – September 09, 2026 -- Frost & Sullivan has named Amwell the recipient of its 2026 United States Technology Innovation Leadership Recognition in the Technology-Enabled Care Platforms industry, citing the company's unified platform for connecting patients, health plan members, clinicians and partner networks.
Amwell platform now supports 90 million covered lives and 38.7 million virtual visits
Frost & Sullivan's benchmarking evaluated Amwell across strategy effectiveness and strategy execution, awarding top marks in both categories. The firm pointed to the platform's clinically integrated workflows and scalability as differentiators for organizations seeking to consolidate fragmented point solutions into a single operating layer spanning virtual primary care, urgent care, behavioral health and chronic condition management.
Defense Health Agency deployment covers 9.6 million Military Health System beneficiaries
Amwell's enterprise footprint includes the digital transformation of the Defense Health Agency's Military Health System, which serves approximately 9.6 million beneficiaries. Sagar Mukhekar, Industry Analyst at Frost & Sullivan, said the platform's reliability and flexibility make it a strategic enabler for organizations aiming to reduce fragmentation and expand access to care.
NIMH-funded study links SilverCloud program to $1.18 million in avoided costs
A National Institute of Mental Health-funded study, published in Nature Human Behaviour, found students offered SilverCloud by Amwell engaged in mental healthcare at more than double the rate of traditional care and experienced lower rates of mental health disorders. The study, among the largest of its kind, estimated $1.18 million in avoided costs for the population studied.
Dan Zamansky, Chief Product and Technology Officer at Amwell, said health plans need enterprise infrastructure and open platforms rather than isolated point solutions to deliver measurable clinical and business outcomes. The company said its platform also incorporates intelligent orchestration to route members to appropriate programs while giving clinicians visibility across care plans, alongside evaluation of third-party programs for clinical effectiveness and enterprise readiness.