Info-Tech Research Group

Arlington, Va. – October 05, 2026 -- Info-Tech Research Group has released a new blueprint, Define Your Target AI Infrastructure, aimed at helping enterprises stop overspending on compute hardware by aligning infrastructure design with actual AI workload demands.

Enterprises overbuy compute instead of fixing utilization

Info-Tech's analysis finds that organizations experiencing AI performance issues -- including slow model training and reduced throughput -- typically respond by acquiring additional compute resources, driving up IT costs. The firm argues that greater long-term value comes from maximizing utilization of existing infrastructure and matching architecture decisions to workload requirements rather than adding hardware.

Toronto – – October 01, 2026 -- Info-Tech Research Group has appointed Kim Chanderbir as Senior Managing Partner II for Financial & Professional Services, adding more than 30 years of executive leadership experience to its advisory bench as demand grows for outcomes-driven consulting in regulated sectors.

Chanderbir has managed portfolios exceeding $550 million across global markets

Her career spans financial services, insurance, fintech, SaaS, technology, government, and healthcare, where she led enterprise modernization, managed services, and client success mandates. She has overseen teams of more than 1,000 professionals across North America, EMEA, APAC, LATAM, and Japan.

Arlington, Va. – September 24, 2026 -- Info-Tech Research Group has released a new blueprint, Position Your Brand Strategically as a Cost or Value Leader, offering a three-step framework to help organizations resolve strategic ambiguity between cost efficiency and premium differentiation.

Organizations Split Between Cost and Value Models Risk Getting 'Stuck in the Middle'

The blueprint states that cost leaders depend on efficiency, standardization, and disciplined cost control to serve price-sensitive markets, while value leaders rely on innovation, customer experience, and brand strength to command premium pricing. Firms that pursue both without clear tradeoffs risk lacking a sustainable cost advantage or meaningful differentiation, according to the research.

Arlington, Va. – – September 20, 2026 -- Info-Tech Research Group has released a new blueprint warning that AI agents embedded in product workflows are making decisions without explicit human authorization, creating governance blind spots for IT organizations shifting to product-centric delivery models.

Silent delegation lets AI agents make product decisions unchecked

The research firm's "Make the Case for Product Delivery" blueprint identifies a phenomenon it calls silent delegation, where AI agents participating in discovery, prioritization, experimentation, delivery, and support can execute decisions without a documented human approval trail. Info-Tech says leaders often lack visibility into where agents are merely recommending actions versus actively executing them, leaving open questions about who can override an agent's decision and who remains accountable for the outcome.

Arlington, Va. – September 19, 2026 -- Visual Studio IntelliCode leads the 2026 AI Code Generation Emotional Footprint Report from Info-Tech Research Group with a Net Emotional Footprint (NEF) score of +95, the highest among six vendors recognized for user trust and satisfaction in the category.

Six vendors earn Champion status based on verified user feedback

Info-Tech Research Group, drawing on data from its SoftwareReviews platform, ranked GitHub Platform second at +94 NEF for efficient performance, tied with Amazon Q Developer, which scored +94 NEF for unique features. ChatGPT and Bito AI each posted +93 NEF, recognized respectively for continually improving features and caring customer service. Replit AI rounded out the list at +92 NEF for reliable performance.

Arlington, Va. – September 18, 2026 -- Organizations that hand strategic S/4HANA migration decisions to implementation partners face higher risks of cost overruns, project delays, and outcomes misaligned with business priorities, according to new research from Info-Tech Research Group. The warning comes as SAP's end of mainstream maintenance for ECC in 2027 forces enterprises to finalize migration plans.

Info-Tech says implementation partners lack full business context for critical trade-offs

Info-Tech's Build Your S/4HANA Migration Plan blueprint states that while technical partners are essential for execution, they cannot determine organizational priorities, transformation goals, or acceptable trade-offs. These decisions influence deployment strategy, governance, and organizational change throughout the migration.

Arlington, Va. – September 15, 2026 -- Casino operators are losing visibility into total player value because core systems for gaming, hospitality, and loyalty were built to process isolated transactions rather than track a single guest identity, according to a new blueprint from Info-Tech Research Group.

Arlington, Va. – September 09, 2026 -- Routine IT operations and maintenance now consume 82.6% of IT spend and 66% of IT teams' time and effort, according to new benchmarking data from Info-Tech Research Group, leaving only a fraction of capacity for innovation and transformation work.

Info-Tech publishes blueprint targeting AI-driven reduction of KTLO burden

Info-Tech Research Group has released a new blueprint, "Harness AI to Reduce the Cost and Effort of KTLO in IT Operations," designed to help CIOs identify AI-enabled opportunities to cut the cost and effort of keeping the lights on (KTLO). The resource guides organizations through quantifying potential value, assessing readiness and risk, and building a portfolio of AI initiatives for launch.

Arlington, Va. – September 08, 2026 -- Retail organizations are struggling to defend increasingly connected store systems because no single team holds end-to-end authority over cyber risk, according to a new blueprint from Info-Tech Research Group. The firm's Build Cyber Resilience in Connected Retail report identifies fragmented ownership across legacy point-of-sale systems, IoT devices, cloud platforms, e-commerce applications, and third-party vendors as the core barrier to consistent security decision-making.

Arlington, Va. – September 07, 2026 -- Info-Tech Research Group has published a new blueprint, Build a Venue Platform Operating Model, addressing a structural gap between accountability and authority that leaves sports CIOs responsible for game-day fan experience despite lacking control over the systems that deliver it.

CIOs Answer for Systems They Do Not Control

Sports organizations rely on ticketing, mobile apps, access control, point-of-sale, sponsorship platforms, and fan data to function as one connected environment, even though these capabilities are split across teams, venues, leagues, and vendors. Michael Adams, senior research analyst at Info-Tech Research Group, said this accountability-authority gap is where delays, inconsistent decisions, and operational fragility take hold.