Psynergy Health

United States – October 17, 2026 -- Andor Health and Psynergy Health have launched the ACCESS Clinic, an approved CMS ACCESS Model clinic that runs on the ThinkAndor® AI-native clinical services operating system and targets Medicare beneficiaries with chronic conditions. The platform behind it already operates across more than 40 health systems and supports over 20 million patients in nearly every U.S. state.

Platform results span 35 million AI interactions

ThinkAndor® AI agents have completed more than 35 million clinical and patient interactions. According to the companies, health systems using the platform have achieved:

United States – October 17, 2026 -- Andor Health has reached General Availability in the CMS Health Technology Ecosystem initiative, with millions of patients across dozens of health systems already using its ThinkAndor® platform.

CMS recognized the company for patient-facing capabilities that ThinkAndor® has delivered since its inception. Patients use the platform to access care, retrieve health information, interact with Conversational AI, complete digital intake and connect with clinician-reviewed guidance.

Andor treats interoperability as infrastructure, not the outcome

Andor argues that a connected healthcare system is not necessarily a better one. Patients still face fragmented journeys, clinicians still spend significant time on coordination and administrative work, and health systems still assemble multiple vendors for different parts of care.

United States – October 17, 2026 -- ThinkAndor® Remote Patient Monitoring is now available in Epic Toolbox under the Remote Patient Monitoring category, giving health systems an AI-native option that bundles connected devices, automation, workflow integration and clinical staffing.

ThinkAndor RPM prioritizes patients instead of adding to alert queues

The platform continuously analyzes incoming patient data to flag potential clinical concerns and rank patients who may need intervention. Clinicians keep responsibility for clinical judgment but no longer act as the first manual filter for every reading. The pitch targets a known failure point in RPM: more devices produce more readings, alerts and queues for already stretched teams.

United States – October 17, 2026 -- UPMC will expand its AI-native transitional care management model from UPMC Jameson to 18 hospitals this fall, working with Andor Health and Psynergy Health.

Every enrolled patient receives outreach within 48 hours of discharge

Andor Health's ThinkAndor platform uses AI to automate initial outreach, analyze clinical information, prioritize emerging needs and prepare clinicians for patient encounters. Patients who need additional support can be escalated to a care coordinator.

Across transitional care workflows, Andor reports a 63% reduction in clinician time spent on non-clinical tasks per encounter and an 82% reduction in non-actionable monitoring alerts.