Manufacturing IT Leaders Twice as Wary of AI Value, TeamViewer Finds
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Göppingen – November 04, 2026 -- Manufacturing IT decision-makers are twice as likely as their technology-sector peers to cite uncertainty about AI's value as a barrier to adoption (32% vs. 16%), even though 68% of them already use proactive or partially autonomous approaches to resolving technology issues, according to research from TeamViewer.
Manufacturers lead on proactive IT, with 43% resolving issues before users report them
Another 25% of manufacturing respondents report partially autonomous handling, in which AI predicts and prevents issues with some human oversight. Both figures exceed those for the technology sector (35% proactive, 21% partially autonomous) and the cross-industry averages (41% and 17%).