SHERIDAN, WYOMING – May 1, 2025 – Dentsply Sirona has announced the global transition from its longstanding Connect Case Center (CCC) to the cloud-based DS Core platform, signaling a major step forward in digital dental workflows and Connected Dentistry. The shift, set for completion in most countries by November 15, 2025, empowers dental professionals with enhanced capabilities, operational flexibility, and a streamlined, centralized platform that improves collaboration and patient outcomes.
A Strategic Move Toward Connected Dentistry
First launched in 2010, the CCC served as a pivotal tool for transferring intraoral scans and managing lab orders. However, with evolving clinical demands and the growing need for integrated digital solutions, Dentsply Sirona is replacing the CCC with DS Core—a more robust, future-ready platform designed to elevate day-to-day clinical operations and long-term practice growth.
"Transferring from CCC to DS Core is the next logical step as we embrace the new era of Connected Dentistry," said Max Milz, GVP Connected Technology Solutions at Dentsply Sirona. “DS Core gives clinicians access to all key workflows from one centralized cloud-based platform, simplifying their lives and enabling better patient care, practice growth, and operational efficiency."
DS Core: Enhancing Workflow, Communication, and Flexibility
DS Core delivers a comprehensive suite of tools that surpasses the capabilities of the CCC. The platform supports dentists and labs in delivering better care through seamless access to workflows, efficient data sharing, and secure case management.
Key benefits include:
- Greater Workflow Flexibility
- Scan via CEREC or Connect Software
- Add x-rays and supporting files to case submissions
- Monitor and manage cases across any device
- License-Free, Scalable Access
- DS Core operates on tiered access levels—users can submit orders with any account, including the free version
- Eliminates license requirements for labs to receive cases
- Optimized Resource Utilization
- Order data can be completed via browser, freeing up the scanner
- Tasks can be delegated to staff for more efficient case processing
- Improved Practice–Lab Collaboration
- Real-time communication through integrated chat
- Easy file exchange and design proposal review
- Expanded Digital Features
- Unified storage of patient media for anywhere-access collaboration
- Patient communication through Canvas²
- Launch workflows such as aligner treatments or specialist referrals directly within the platform
Seamless Transition and Onboarding
The upgrade from CCC to DS Core has been designed for simplicity. Once a DS Core account is created, users can connect existing equipment—like intraoral scanners or x-ray units—for automatic uploads. Labs only require a DS Core account (license-free) to receive data, ensuring a frictionless switch for all stakeholders.
“Since switching to DS Core, our collaboration with the lab has improved,” noted DeeDee Meevasin, a dentist based in Las Vegas. “We've gained more workflow flexibility, and it frees up the scanner, allowing us to scan more patients. With DS Core, our lab cases run smoothly from scanning to collaboration. It's all in one place and allows me to focus on what matters most, my patients.”
Driving the Future of Digital Dentistry
Dentsply Sirona’s move to DS Core reflects a broader trend in the dental industry: the shift toward connected, cloud-powered ecosystems that unify diagnostics, planning, treatment, and communication. By retiring CCC and investing in DS Core, the company aims to help clinicians navigate increasing patient expectations and operational demands with agility and confidence.
For current CCC users, immediate upgrade options are available to ensure continuity. DS Core is positioned as a scalable, secure, and intuitive solution that aligns with the evolving needs of modern dental practices.
Learn more at https://dentsplysirona.com/switch_to_dscore