San Francisco – – September 28, 2026 -- Fulcrum has launched a certificate workflow that turns an emailed request into a complete, endorsement-ready certificate in under a minute, built on the same policy data the platform already uses for policy checking and proposal generation.
Fulcrum reads the policy instead of filling a template
The workflow parses the inbound request and any attached contract, compares the demanded coverage against what the client's policy actually provides, and flags requests the policy cannot satisfy before an account manager commits to anything. It locates the relevant endorsement forms inside the policy itself, pulls them, sorts them by the situation they apply to, and attaches them, using description-of-operations language the agency has already approved and shaped to each client's preferences. Account managers review and approve every certificate before it issues.
Certificates follow policy checking and proposals as Fulcrum's third major workflow
"When you track the lifecycle of a policy, from policy checking to proposals to servicing, certificates are such a major, tedious piece of that," said Albert Hu, Product Lead for certificates at Fulcrum. Certificates were deliberately tackled last because they require the same reconciliation of policy data across carriers, forms, and lines of business that policy checking and proposal generation already demanded, according to the company.
Batch renewals deliver the largest productivity gain Fulcrum has recorded
Because each certificate is generated from current policy data rather than a stored template, an entire account can be reissued in a single batch during renewals, work that can otherwise take agencies days or weeks each year. Fulcrum describes it as the largest single time gain it has delivered to date, doubling the hours the platform returns to account managers. Endorsement handling drew the most scrutiny from early users but has since been fully tested, the company said.
Foundation Risk Partners signals early enterprise adoption
"I am confident, based on what Fulcrum has built, that this new workflow is going to be a game changer for all of Foundation Risk Partners," said Daniel Greene, Midwest Regional Vice President of P&C Operations at FRP. Arjun Mangla, CEO and Co-founder at Fulcrum, said certificate requests consume hours that account managers could otherwise spend on higher-value client conversations.
Platform already runs 2,500 hours of daily servicing work
Fulcrum is used by nearly half of the top 50 U.S. insurance brokerages and executes more than 2,500 hours of servicing work each day. The certificate workflow joins Fulcrum's existing agents for policy checking, coverage analysis, proposal preparation, and sales preparation.