Boston – September 29, 2026 -- Gryphon has released Gryphon ONE on the Genesys Cloud AppFoundry, a real-time compliance layer that lets enterprises recover 35%-45% of their contactable customer universe by preventing over-suppression in outbound dialing campaigns.
Gryphon ONE screens calls against TCPA, TSR and Do Not Call rules before dialing occurs
The integration evaluates automated outbound dialing against the Telephone Consumer Protection Act, the Telemarketing Sales Rule, Do Not Call registries and state-specific standards in real time. Enterprises using highly regulated data sets can now operationalize governance, risk and compliance directly within Genesys Cloud outbound workflows, removing manual handoffs between compliance teams and campaign launch.
A single decision engine covers both human agents and AI-driven outreach
Gryphon ONE applies one compliance logic layer across live and AI agents, aiming for 100% audit-ready outreach across the engagement landscape. The platform also embeds Gryphon's litigator defense capability into Genesys Cloud workflows to reduce exposure to predatory litigation.
"As enterprises blend human-led and AI-augmented outreach, GRC can't be a manual afterthought,