SYDNEY – September 24, 2026 -- Humanforce has been named a Major Contender in Everest Group's Workforce Management Products PEAK Matrix Assessment 2026 and the Human Capital Management (HCM) Platforms Mid-market PEAK Matrix Assessment 2026, with Everest Group positioning the company highest among Major Contenders for vision and capability in workforce management.
Everest Group ranks Humanforce highest among Major Contenders for workforce management vision and capability
The dual recognition covers both specialist workforce management software and broader mid-market HCM platforms. Humanforce serves more than 1,500 customers and one million employees across over 90 countries, spanning aged care, childcare, healthcare, hospitality, retail, events and travel sectors.
CEO Clayton Pyne said the company has spent 24 years addressing compliance and scheduling complexity in shift-based work, building an HCM platform that connects hiring, onboarding, learning, scheduling, compliance, engagement, benefits and pay into a single system.
Platform combines workforce management with HR, payroll and AI in one system
Humanforce's offering integrates workforce management, payroll, HR, talent, benefits, learning and AI & Analytics for organizations operating around the clock. Humanforce Connect extends this into workforce fulfilment across internal teams, talent marketplaces, agencies and vendors.
Customers include Australian aged care, childcare and healthcare operators Regis Aged Care, Guardian Childcare & Education and Epworth HealthCare; hospitality and venue operators Accor, Delaware North, Kroenke Sports & Entertainment and Flight Centre; and retailers Mitre 10 and IGA.
Chief Product Officer says AI requires trusted workforce data and governance rules
Luke Bongiorno, Chief Product and Technology Officer, said connected frontline platforms give AI the operational context, rules and guardrails needed for reliable decision-making. Humanforce's platform runs on a deterministic core that anchors pay, compliance and employment decisions in verified workforce data, with AI and analytics layered on top to forecast demand, optimise schedules and flag compliance risks.
Dr Imtiaz Bhayat, Chief Information Officer at Regis Aged Care, a Humanforce customer for 15 years, said AI delivers the greatest value when built on trusted workforce data and compliance rules, giving teams real-time insight to support decisions across care homes.