SHERIDAN, WYOMING – April 25, 2025 - KaVo Dental continues to deliver on its promise of durability, performance, and safety by backing its industry-leading dental equipment with a comprehensive warranty program. With a focus on original parts, certified repairs, and long-term value, KaVo’s warranty services underscore its ongoing dedication to Dental Excellence.
Protecting Performance with Every Purchase
Reliable coverage for peace of mind
KaVo guarantees its products when purchased new and unused from authorized KaVo dealers. The warranty assures dental professionals that products will not fail during normal service due to defects in material or workmanship.
Repair confidence with certified service
“KaVo warranties that all repairs, which are performed by KaVo certified technicians, are repaired with authentic KaVo parts.” This commitment ensures that every repair meets KaVo’s high manufacturing standards, safeguarding both performance and safety.
The Value of KaVo Original Parts
Maintaining integrity through genuine components
“When repairing equipment and handpieces through a different repair service, choose KaVo Original Parts. Original parts are manufactured to the same standards as your original purchase, which means better performance, durability, and safety.”
KaVo’s recommendation reinforces the value of choosing components designed specifically for their systems. Using original parts helps practitioners avoid compromises in innovation and quality—such as KaVo’s proprietary features like computer-balanced turbines and two-piece carbide chuck sleeves.
Restore to factory standards
“Restore your KaVo equipment to the standards by which it was originally manufactured.” Whether for daily clinical use or high-volume practices, preserving original quality ensures long-term reliability and patient safety.
Warranty Details Across the Product Line
Comprehensive coverage tailored to each product
KaVo offers product-specific warranty periods, ensuring that each category of handpiece and equipment is covered appropriately. Some examples include:
- EXPERT Series (E679 L, E675 LMW, E675 L): 2.5 years**
- MASTERmatic™, EXPERTmatic™, INTRA LUX™ heads: 2.5 years**
- COMFORTdrive™: 3 years
- ELECTROtorque™ TLC / ELECTROtorque plus (control box, tubing, motor): 3 years
- SONICflex™, SMARTmatic, and PROPHYflex™ tools: 1 year
Extended coverage with proper maintenance
Products like the EXPERT Series and MASTERmatic heads can benefit from extended warranties—2.5 years if maintained with KaVo QUATTROcare Plus. Without this maintenance, a standard 2-year warranty applies. This extended coverage, however, is valid in the USA only.
Genuine KaVo Turbines: A Standard Above
Precision and performance with every rotation
“Genuine KaVo turbines are individually balanced and electronically tested to meet the highest concentricity requirements. Properly balanced turbines leads to lower noise during use.”
This level of detail exemplifies KaVo’s engineering excellence and enhances both clinician and patient experiences.
Protect your investment
“To maintain your KaVo warranty, have your handpieces and small equipment serviced through KaVo.” Servicing with authorized repair centers not only ensures the longevity of the equipment but also keeps the warranty valid—eliminating the risks associated with third-party or generic repairs.
Service Support That’s Easy to Access
Direct warranty support and guidance
KaVo’s dedicated warranty department is available Monday through Friday from 9:00 am to 6:00 pm (EST), reachable at 1-888-ASK-KAVO (1-888-528-6872) for questions and assistance.
Learn more about KaVo's product protection
For complete warranty terms and to find authorized service locations, visit KaVo’s official website.