Orange Launches Smartphone Fiber Failover on SoftAtHome Software
Paris – October 13, 2026 -- Orange has launched "Reconnexion Flash" in France, a service that moves a household's entire connection to the customer's smartphone hotspot when the fiber line fails. It runs on SoftAtHome's Always'ON software and needs no extra hardware.
Orange activated the service remotely for customers with the latest Wi-Fi 7 gateways, the Livebox 7 Wi-Fi 7 and the Livebox S. No hardware is shipped. Dedicated backup kit such as a 4G dongle or mobile router has been the usual fallback during fiber cuts or maintenance, and Always'ON removes that step.
Livebox detects outages and switches to the smartphone hotspot automatically
The Livebox detects the outage, connects to the smartphone's hotspot and keeps serving the home network. Laptops, tablets, smart TVs and connected devices stay online over Wi-Fi or Ethernet without reconfiguration.