Pune, India – – September 18, 2026 -- QKS Group has named FIS a Leader in its SPARK MatrixTM: Digital Banking Platform, 2026, citing the breadth of the company's Digital One ecosystem and its ability to unify digital, mobile, self-service, and banker-assisted banking channels.
QKS Group cites FIS' unified banking ecosystem as a key differentiator
Analysts Akhilesh Vundavalli and Divya Baranawal of QKS Group said the Digital One platform spans retail and business banking, digital onboarding, payments, customer engagement, branch and teller servicing, and commercial banking. The platform offers API-led connectivity through FIS' Code Connect ecosystem, allowing banks to integrate with existing core systems, fintech partners, and third-party applications without full infrastructure replacement.
AI-enabled engagement through Glia integration strengthens FIS' positioning
QKS Group noted FIS' mobile banking capabilities and its integration with Glia for AI-powered customer engagement as factors supporting institutions' pursuit of progressive digital transformation while maintaining operational continuity, security, and scalability across physical and digital channels.
FIS executive frames the recognition as validation of multi-year platform investment
Johan Roets, SVP and Head of Digital Retail & Commercial Banking at FIS, said the company has invested in expanding its digital banking portfolio over several years to help banks and credit unions meet evolving consumer and business needs.
The SPARK MatrixTM evaluates vendors across technology excellence and customer impact, providing competitive analysis and ranking of Digital Banking Platform providers for the 2026 market cycle.