Austin, Texas – September 20, 2026 -- San Juan Regional Medical Center has cut bed-assignment time by 38.9%, from 54.00 minutes to 33.00 minutes, one month after deploying new Oracle Health operational solutions, according to figures released by Oracle.
Environmental services response time drops 48.5% after go-live
The Farmington, New Mexico-based nonprofit health system, which serves the Four Corners region spanning New Mexico, Arizona, Colorado, and Utah, reported environmental services response time fell 48.5%, from 49.67 minutes to 25.56 minutes, surpassing its internal target. Clean-completion time for environmental services improved 1.2% and continues trending positively, the organization said.
New dashboard tools address fragmented bed, patient-flow coordination
San Juan Regional implemented Oracle Health Command Center Dashboard, Oracle Health Patient Flow, and Oracle Health Transfer Center to resolve gaps in visibility across bed management, environmental services, and clinical operations. The rollout builds on the health system's existing use of Oracle Health clinical and revenue cycle solutions. Optum supported the implementation, applying its healthcare operations and transformation expertise alongside Oracle Health's technology to align workflows and drive staff adoption.
Executives frame the deployment as a foundation for capacity management
"Working collaboratively with Oracle Health and Optum, the new solutions now equip our clinical and operational teams with a more connected view of operations that helps us enhance coordination, improve discharge readiness, and turn beds over quicker to prepare for new patients," said Carlo Hallak, MD, physician informatics executive at San Juan Regional Medical Center.
Seema Verma, executive vice president and general manager of Oracle Health and Life Sciences, said connecting the clinical operations solutions with San Juan Regional's existing Oracle Health environment allows the organization to strengthen coordination across care teams. Lou DiLorenzo, CEO of Optum Advisory, said the joint effort establishes a foundation for sustainable improvements in patient flow and operational performance. John Gaede, CIO of San Juan Regional Medical Center, noted the long-standing Oracle Health collaboration provided a foundation for the latest deployment.