Customer Satisfaction

MELBOURNE – October 29, 2026 -- Firmable, an AI-native B2B sales platform, jumped from #8 to #4 on G2's global Momentum Grid for Sales Intelligence, which ranks the fastest-rising products in the category worldwide. The company earned 17 badges in G2's Fall 2026 reports and improved its ranking in 28 of the 32 reports it featured in last season. It held its position in the other four.

The results cover regional, segment and global reports in both Sales Intelligence and Lead Intelligence. They draw on verified customer reviews plus G2's measures of market presence and growth.

Satisfaction indexes show the steepest gains in Sales Intelligence

Firmable's largest moves came in G2's global satisfaction indexes for Sales Intelligence:

Charlotte – October 14, 2026 -- TOPPAN Packaging ranked first for both product quality and value for money among eight major foodservice packaging suppliers in a Technomic survey of operators, leading the runner-up by two percentage points on quality and five on value.

Survey measures satisfaction among existing buyers, not brand awareness

Technomic ran the custom study (Study #20371) in April 2026. Foodservice operators rated only the packaging suppliers they currently buy from, rather than ranking an unaided list of competitors. The study was commissioned, and the source describes it as a direct measure of satisfaction among existing buyers.

The base for TOPPAN Packaging's scores was current customers, with 66 respondents (n=66). The margins over the second-highest supplier were two percentage points for quality and five for value.

Petaluma, Calif. – – September 29, 2026 -- Equity Methods secured the highest client loyalty and satisfaction ratings in the equity compensation financial reporting industry for the 13th consecutive year, posting a Net Promoter Score of 97 and 100 percent favorable overall satisfaction, according to Group 5's 2026 Equity Compensation Financial Reporting Benchmarking Study.

Group 5 surveyed 452 U.S. public companies for its 27th annual industry benchmark

The study, now in its 27th year, remains the only independent forum allowing corporate plan sponsors to confidentially rate their equity compensation service providers. This year's edition drew responses from 452 U.S. public companies evaluating providers on accounting, HR, stock administration, and legal reporting functions.