Awaze: Flexible Cancellation Guests Book 30 Days Earlier
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NORWICH – – October 27, 2026 -- Guests who choose Flexible Cancellation on cottages.com and Novasol book about 30 days further in advance, on average, than guests on standard terms, according to Awaze, Europe's largest holiday rentals group.
Pikl partnership enables direct refunds to guests
The Flexible Cancellation product runs through Awaze's partnership with insurance-backed provider Pikl. Awaze says it gives guests the confidence to secure a preferred property earlier and gives property owners better visibility of future bookings.
Pikl works with Awaze to assess the actual risk behind each cancellation. That allows refunds to go directly to guests, with no third-party claims process.