SHERIDAN, WYOMING - April 14, 2026 - Versaterm has embedded live drone operations directly into its computer-aided dispatch (CAD) platform, allowing dispatchers to deploy unmanned aerial systems and monitor live video feeds from within the same interface used to coordinate ground response. The integration, operating under the DroneSense by Versaterm brand, removes the need to switch between systems during active incidents and extends the company's strategy of consolidating public safety workflows under a single technology ecosystem. The development comes alongside Versaterm's acquisition of Aloft, a drone-related firm, and the March 2026 appointment of Andrew Lazarus as Chief Financial Officer-moves that collectively point to accelerating investment and geographic expansion.
Native Drone Integration Into CAD
Dispatchers can now deploy drones as easily as vehicles within Versaterm CAD, with live aerial video accessible directly in the dispatch interface without leaving the platform. The system is designed to respect agency choice in drone equipment and deployment, meaning it is not restricted to proprietary hardware. By bringing aerial situational awareness into the standard CAD workflow, agencies can assess evolving conditions before responders arrive on scene, reducing unnecessary risk to both personnel and the public. Versaterm positions this capability as part of everyday operations rather than a specialist add-on requiring separate operator expertise.
Business Impact
The CAD-drone integration directly addresses a documented operational friction point in modern public safety dispatch: managing multiple platforms simultaneously during time-critical incidents. Consolidating aerial and ground coordination into a single interface reduces cognitive load on dispatchers and supports real-time information sharing across response teams. Versaterm's acquisition of Aloft-confirmed in CEO Steve Seoane's public comments in March 2026-signals intent to deepen drone operations capability and pursue geographic expansion, including active growth plans in Arizona's Valley region. The appointment of Andrew Lazarus as CFO, effective March 18, 2026, adds executive capacity to support what Seoane described as ongoing growth activity.
Platform Breadth and Agency Reach
Versaterm's product portfolio now spans more than 20 named solutions, covering emergency call handling, records management, jail management, body-worn and in-vehicle cameras, digital evidence management, professional standards, forensic investigation, school safety, and responder wellness. The company serves law enforcement, fire and EMS, emergency communications centers, crime labs, schools, and court systems across North America. A cloud-based CAD and RMS deployment at the City of Santa Monica has been cited as a reference implementation. Versaterm maintains partnerships with the Major Cities Chiefs Association and Major County Sheriffs Association, and has received recognition from Government Technology for government efficiency contributions.
AI Call Handling and Responder Wellness
Versaterm is separately addressing growing non-emergency call volume through AI-assisted call handling tools designed to manage routine requests autonomously, freeing telecommunicators for priority incidents. Versaterm Mindbase addresses responder health and wellness, framing cumulative stress and fatigue as operational risk factors that affect decision-making, safety, and long-term workforce readiness. The pairing reflects an industry-wide recognition that sustainable public safety operations require attention to personnel conditions alongside incident management technology. Versaterm states it has been active in the public safety technology market for over 47 years.
Key facts:
- DroneSense by Versaterm is natively integrated into Versaterm CAD, enabling drone deployment and live aerial video monitoring from within the dispatch interface
- Versaterm acquired Aloft as part of growth plans, with CEO Steve Seoane confirming expansion activity in March 2026
- Andrew Lazarus was appointed Chief Financial Officer effective March 18, 2026
- The company serves law enforcement, fire & EMS, ECCs/PSAPs, crime labs, schools, and court systems
- Versaterm has operated in the public safety technology market for over 47 years