Xiamen, China – September 24, 2026 -- Yeastar has launched NovoOne, an AI-native, carrier-grade multi-tenant communications platform designed for managed service providers, ITSPs, telecom resellers, and carriers handling large, growing user bases.
NovoOne targets the scale-versus-flexibility trade-off facing communication service providers
Traditional carrier-grade platforms offer scale but suffer from fragmented components, slow R&D cycles, and legacy interfaces, while modern SaaS UC platforms limit customization and raise costs as usage grows. Yeastar says NovoOne removes that trade-off by combining SaaS-grade user experience with carrier-grade resilience, control, and economics.
Kubernetes-native architecture allows unlimited users and tenants from a single deployment
Built on a next-generation multi-tenant PBX core, NovoOne provides hard per-tenant isolation while its Kubernetes-native infrastructure scales horizontally to reduce server costs. High availability and geo-redundancy features are built in to support resilient service delivery, allowing providers to expand their customer base or enter new markets at lower cost.
Built-in AI tools and concurrent-call licensing open new revenue paths for resellers
Beyond core telephony features, NovoOne includes native softphone apps, open APIs for customization, and AI capabilities such as an AI Agent, call transcription, and sentiment analysis, enabling providers to package higher-value services. The platform also supports tenant-level white-labeling, flexible packaging, and built-in reseller management, giving providers full control over branding and margins. Its concurrent-call-based licensing model is designed for oversubscription, letting providers serve thousands of customers with a limited number of licenses.
"Service providers shouldn't have to choose between scale, control, resilience, and profitability," said Arya Zhou, Head of Yeastar Global Sales. "We built NovoOne to end that compromise."