CAMDEN, N.J. – November 10, 2026 -- American Water (NYSE: AWK), the largest regulated water and wastewater utility in the U.S., is sending two senior executives to the 2026 NARUC Annual Meeting & Education Conference, held November 8-11 in San Juan, Puerto Rico. The event gathers state regulators, utility executives and industry experts to discuss utility service amid shifting policy, climate and customer expectations.
COO Cheryl Norton joins the affordability kick-off panel
Cheryl Norton, Executive Vice President and Chief Operating Officer, will speak on the 50 States of Affordability + Committee Affordability Kick Off panel. The session examines how policymakers, regulators and utilities manage costs while maintaining essential service.
Norton will describe American Water's customer assistance efforts and the practical solutions it is implementing. The company says these aim to balance customer needs, regulatory expectations and long-term infrastructure investment.
CISO Bill Bowers to address water-sector cyber resilience
Bill Bowers, Vice President and Chief Information Security Officer, will take part in the Cybersecurity for Water and Wastewater panel. He will discuss best practices for strengthening cybersecurity resilience.
CEO John Griffith frames affordability as the priority
President and CEO John Griffith said the company's focus remains on affordable service, partnerships and policies that benefit customers and communities.
American Water holds regulated operations in 14 states and on 19 military installations, serving approximately 14 million people with about 7,000 employees. The company turns 140 years old in 2026.