London – September 28, 2026 -- UK-based AI platform company askelie has launched askVERA, an AI-powered service that converts complex documents and communications into Plain English and Easy Read formats for consumers and businesses.
askVERA launches in two versions targeting individuals and organisations
The consumer (B2C) version allows individuals to upload or paste documents such as tenancy agreements, insurance policies or official letters to receive an instant simplified version. The business (B2B) version integrates into an organisation's existing workflows, enabling companies to simplify customer-facing content at scale and reduce queries caused by unclear communication.
Cornwall Council already piloted the technology before wider rollout
Ahead of the public launch, askVERA had already been deployed with organisations including Cornwall Council to make official documents more accessible.
Plain English and Easy Read features target accessibility standards
Plain English rewrites technical or dense text into everyday language, while Easy Read presents information in short sentences and simplified structure aligned with recognised accessibility standards. Both features aim to remove barriers for people with learning disabilities or limited literacy.
"Whether you're an individual trying to make sense of a letter from your landlord, or a business that wants its policies to actually be read and understood, askVERA gives you that clarity in seconds," said Derek Kilroe, Chairman of askelie.
Service is available now as a standalone subscription
askVERA is offered online as a standalone subscription. askelie, the company behind the ELIE (Ever Learning Intelligent Engine) platform, also markets a wider product suite including intELIEdocs, askKIRA, Voice IntELIEgence and ELIEKonnect.