London – September 20, 2026 -- oneworld has secured the title of 'World's Best Airline Alliance' at the 2026 Skytrax World Airline Awards, marking its fifth win in the industry's most closely watched customer satisfaction survey.
Skytrax survey draws millions of traveller responses to rank global airline performance
The award, presented in London on September 18, 2026, is based on a large-scale customer satisfaction survey that gathers ratings from millions of travellers on airlines and airports worldwide. oneworld's fifth win cements its position at the top of an award category widely referred to as the 'Oscars of the aviation industry.'
IAG chief cites 'connected and rewarding journey' as basis for repeat win
Luis Gallego, CEO of International Airlines Group and Chairman of the oneworld Governing Board, collected the award on behalf of the alliance. He said the recognition reflects how global travellers value oneworld's continued focus on delivering a connected and rewarding journey.
oneworld links 15 carriers across nearly 1,000 destinations under shared loyalty network
oneworld comprises 15 member airlines -- Alaska Airlines/Hawaiian Airlines, American Airlines, British Airways, Cathay Pacific, Fiji Airways, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Oman Air, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian and SriLankan Airlines -- serving close to 1,000 destinations. The alliance structure allows frequent flyers to earn and redeem miles across the full network, alongside shared lounge access, priority boarding and extra baggage allowances.
oneworld CEO points to premium offerings, including First Class lounge access, as differentiator
Ole Orver, CEO of oneworld, said the award acknowledges the consistent experience delivered daily by member airlines across customer benefits, loyalty, and sustainability initiatives. He highlighted the alliance's premium offerings, including First Class lounge access, as central to how customers perceive service quality across member carriers.