Duck Creek Agentic FNOL

Boston – September 28, 2026 -- Duck Creek has made Agentic First Notice of Loss (FNOL) available to early access customers, an AI-driven tool designed to automate claims intake across digital, voice-to-text, and mobile channels.

Agentic AI agents verify coverage and flag anomalies before an adjuster opens the file

Built on the Duck Creek Agentic AI Platform, the solution uses orchestrated AI agents to capture, validate, enrich, and route claims in real time. From the first description of a loss, the system verifies coverage, assesses injury and legal severity, and cross-references reported circumstances, images, and policy data to surface inconsistencies without manual data entry.