Cisco Unveils Agentic Webex Tools, RoomOS 27 and Dialog at WebexOne
Austin, Texas – October 07, 2026 -- Cisco (NASDAQ: CSCO) unveiled a set of agentic collaboration tools at WebexOne 2026, aiming to merge AI agents, workplace infrastructure and customer engagement into a single enterprise architecture.
Cisco embeds Claude and OpenAI's dots directly inside Webex workflows
Through Claude Managed Agents, Webex users will soon be able to convert shared team context into multi-step analysis, strategic recommendations and coordinated actions across approved agents without leaving the platform. New collaborative AI agents can be @mentioned inside Webex spaces, meetings and calls to execute cross-application tasks—such as pulling usage statistics and updating a presentation deck in real time. Separately, Cisco's Webex Suite Model Context Protocol integration feeds enterprise context into OpenAI's dots, with plans to make dots an always-on personal agent inside Webex.