SHERIDAN, WYOMING - November 14, 2025 - Ricoh and Neat have formed a global partnership aimed at redefining the future of workplace collaboration through integrated, AI-driven audiovisual solutions. Neat, a global leader in professional AV technology, will join forces with Ricoh-one of the world's foremost AV integrators-to expand Ricoh's high-end meeting-room portfolio and deliver enhanced workplace-experience capabilities to customers worldwide. The agreement is signed at Neat's Mastery Level, the highest tier of its global partner program.
Expanding Premium Meeting-Room Capabilities Through Integrated AV Services
The partnership centers on combining Ricoh's global AV Managed Services (AVMS) with Neat's advanced audio and video systems, including Neat Board and Neat Bar. Both devices are built on Neat's AI-powered modular architecture, which enables rapid setup, highly stable performance, and seamless scalability across meeting spaces.
AVMS provides an end-to-end service package covering on-site and remote support, integrated device management, proactive system monitoring, and operational continuity for both in-person and hybrid meetings. By simplifying AV infrastructure at scale, Ricoh helps organizations reduce technical burdens, minimize downtime, and maintain consistent, high-quality collaboration environments.
Technology Integration Supporting Workplace Productivity and Hybrid Workflows
As enterprise collaboration grows more complex, organizations are seeking reliable solutions that unify rooms, devices, and collaboration platforms. The Ricoh-Neat partnership strengthens this approach by:
- Delivering enterprise-grade audio and video interoperability
- Eliminating operational complexity for IT and facility teams
- Supporting Zoom, Microsoft Teams, Google Meet (coming Q4 2025), and BYOD standards
- Ensuring consistent, high-end user experiences across distributed workplaces
Together, Ricoh and Neat are creating a value proposition centered on productivity, hybrid-work efficiency, and highly resilient meeting-room ecosystems.
Leadership Perspectives Reinforce a Shared Commitment to Workplace Innovation
Neat CTO and Co-Founder Ivar Johnsurd emphasized the significance of the collaboration, stating:
"The global partner program of Neat has been very successful so far, and we are very pleased to welcome Ricoh Global to this program."
He highlighted that Neat and Ricoh share a passion for solving customer challenges in modern working environments and shaping the future of video-based collaboration.
Ricoh also emphasized the alignment of strategic goals. Takahiro Irisa, Senior Corporate Officer and President of the Ricoh Digital Services Business Unit, said:
"We are very pleased to enter this global partnership with Neat. The company shares our vision of innovation and collaboration in the workplace."
Irisa noted that accelerating hybrid workplace innovation is essential as work models continue to diversify, and the partnership strengthens Ricoh's ability to deliver high-value workplace solutions globally.
Strategic Market Impact for Corporations and Workplace-Experience Leaders
Enterprise customers and AV integrators stand to benefit significantly from the combined strengths of Ricoh and Neat, including:
- Standardized global deployment of high-performance collaboration systems
- Reduced system complexity through unified device and service management
- Future-proof interoperability with leading meeting platforms
- Scalability across regions through Ricoh's international service network
- Enhanced workplace experience driven by AI-enabled AV technology
As hybrid work becomes a strategic imperative, the partnership positions both companies as leading players in the next wave of workplace modernization.
Driving Growth in Workplace Experience Through Global Collaboration
Ricoh views the partnership as a major step in expanding its AVMS capabilities and deepening its Workplace Experience offerings worldwide. Neat gains strengthened access to enterprise channels through Ricoh's large-scale integration footprint, enabling broader global adoption of its next-generation video systems.
Organizations seeking premium meeting-room ecosystems can explore additional information at: https://www.ricoh.com and https://neat.no.