quality_management

Filderstadt – November 03, 2026 -- DRF Luftrettung, one of Europe's largest air rescue organizations, took first place at the Award Patientendialog 2026, its third quality and patient-safety distinction in three years. An independent jury honored its project "Communication and Patient Safety in Air Rescue." The result was announced on 23 October at the BPiK symposium in Haar near Munich.

The award is granted by the Federal Association of Patient Advocates in Hospitals (BPiK e. V.) and the Federal Association of Complaint Management for Healthcare Institutions (BBfG e. V.). It recognizes organizations that foster dialogue with patients and relatives and involve them in care.

Kuala Lumpur – October 31, 2026 -- ASEAN Records and ASIA Records have been certified to ISO 9001:2015 (Quality Management System) by SGS, with the audit of their record application process finding no nonconformities.

Certificate runs three years under UKAS and DSM accreditation

The certification is valid from 30 September 2026 to 30 September 2029. It carries accreditation from UKAS (United Kingdom) and the Department of Standards Malaysia (DSM), under Certificate Nos. MY26/00000647 (UKAS) and MY26/00000648 (DSM).

SGS audit covered research, evidence verification and adjudication

The audit examined how both organisations research, verify and adjudicate every record application. Founders, directors and chief adjudicators Eldrick Koh and Gillian Ooi announced the result on 20 October 2026 at the 10th Gather of Achievers – ASEAN Records & ASIA Records Gala Night 2026, held at Hyatt Regency Kuala Lumpur at KL Midtown.

Lübeck – October 29, 2026 -- PeakAvenue's two-day conference in Berlin drew more attendees than the organizer expected. Martin Werdich, CEO of FMEAplus Akademie GmbH, put turnout at 350 people or more and called it the largest event he had seen in the FMEA and quality management field.

Three modules of the new platform are already available

The PeakAvenue Conference ran on September 29 and 30, 2026, at the Vienna House by Wyndham Andel's Berlin. PeakAvenue used four platform sessions to present its new software and its roadmap. The sessions followed the company's eQMS (enhanced Quality Management System) approach, which links engineering, quality, safety and supply chain across the entire product lifecycle.

Customers can already buy three modules: Documents for document management, PPAP for sampling and series-release processes, and FaultTree+ for fault tree analysis.

Global – October 27, 2026 -- Organizations that review only 2–5% of customer interactions leave 95–97% unexamined. Some adopters of full-coverage quality management (QM) report a 30% uptick in conversion-related outcomes after closing the process gaps it exposed.

Sampling leaves systemic failures undetected

A 3–5% sample covers a handful of calls, reviewed by a handful of supervisors and scored with a handful of opinions. It misses agents who skip a critical verification step and AI agents that cannot recognize "yes, please" as a yes. It also misses routing flows that send the wrong caller type into the wrong experience, until hundreds of calls have transferred unnecessarily to a live queue.

Anaheim – October 15, 2026 -- Crest Coating, Inc. has earned AS9100D certification from Amtivo after an eight-month effort to build a quality system to aerospace standards. The Southern California coating specialist can now pursue aerospace and defense work that commonly requires the credential.

Certification covers five coating processes

The certification applies to powder, Teflon, Xylan®, Halar® and BCS bakeware coatings. CEO Jeff Erickson said the certified work is backed by documented traceability, disciplined inspection and processes designed to catch problems before parts reach customers.

Ashburn – October 14, 2026 -- CIS Secure has achieved AS9100:2016 Rev. D certification for its quality management system, giving the defense communications supplier the aerospace quality credential that prime contractors and government program offices increasingly require from suppliers.

American Global Standards certifies Ashburn operations after audit

American Global Standards, a U.S.-based independent registrar, awarded the designation following an audit of the company's Ashburn, Virginia, facilities. The certified scope covers design, manufacture and assembly of repackaged commercial off-the-shelf (COTS) computer and networking components. These products are used in both secure and non-secure communications environments.

Dakar – September 10, 2026 -- Softcare opened its Senegal manufacturing site to a technical delegation from the Senegalese Standardization Association (ASN), the International Organization for Standardization (ISO) and the Swedish Institute for Standards (SIS), part of a stakeholder assessment targeting the country's menstrual hygiene product sector.

Delegation reviews production capacity and quality systems at Softcare's Senegal factory

The visit forms part of the project "Strengthening the Application and Compliance with International Standards for Menstrual Hygiene Products — Stakeholder Needs Assessment," which aims to map capacities, needs and constraints across Senegal's hygiene product value chain. The initiative also feeds into ongoing reinforcement of the country's National Quality Infrastructure (INQ).