Campbell, Calif. – November 05, 2026 -- Unbound Merino, the Toronto-founded direct-to-consumer Merino wool apparel brand, has selected Centric Software's Centric PLM to replace disconnected spreadsheets, emails and shared files as it manages about 40 new styles and 200 repeat styles a year.
Unbound Merino's decade of growth outpaced its manual workflows
Founded in Toronto in 2016 by three friends, the brand sells worldwide. The United States and Canada are its largest markets, and its customer base is growing in the UK, Europe, Australia and Asia. It runs quarterly collections and monthly special launches.
As volume and complexity rose, disconnected systems and manual workflows created duplicated work, version-control problems and limited visibility across product development and supplier activity.
Centric PLM will link costing, sourcing and supplier collaboration
Unbound Merino chose the platform for its apparel industry expertise, configurable workflows and integration capabilities. By connecting product development, costing, sourcing and supplier collaboration, Centric PLM is meant to create a single source of truth for faster decisions as the business expands.
"Centric felt built for the way an apparel business actually develops products," said Andrew Cariboni, COO of Unbound Merino.
Illustrator integration and vendor portal target daily friction
Centric PLM's Adobe Illustrator integration will connect designers to live product records while they create flats and technical sketches. The Centric PLM External Vendor Portal will centralize supplier updates, approvals and files, reducing reliance on scattered email threads.
Earlier visibility is meant to protect margin as categories expand
Unbound Merino is expanding into new categories, fabrics, fits and colors. Connected product data will give design, sourcing, supply chain and inventory teams earlier visibility. Merino wool development requires precise coordination across fiber composition, fabric weight, construction, performance and cost.
Halla Koudsi, VP of Product, said teams will manage material and color approvals, compare suppliers and understand costing earlier. Marni Zaretsky, Head of Brand, said a consistent development foundation will let the company expand without compromising customer expectations of quality and reliability.
Centric Software CEO Fabrice Canonge said the platform will help Unbound Merino accelerate decisions and manage rising complexity as it scales.