Wilmington – October 21, 2026 -- Berkshire, a community management company based in College Station, Texas, moved 83 associations and nearly 14,000 doors onto Vantaca's full platform on September 1 with no disruption to homeowners, boards or day-to-day operations, according to Vantaca.
Berkshire deploys HOAi, Lockbox and Vantaca Pay from day one
The rollout covers three products. HOAi is Vantaca's agentic AI infrastructure, used to automate routine operational tasks. Lockbox automates payment processing to speed cash application and reduce manual reconciliation. Vantaca Pay is an integrated digital payments tool that gives homeowners options for managing assessments and is intended to improve collection rates.
Berkshire runs the portfolio with a 20-person team. It chose Vantaca to bring its offerings into one connected system, so a lean staff can handle a larger portfolio without waiting for growing pains to force a change.
Vantaca says it serves more than 550 management companies representing over 6.5 million doors across the United States.
Berkshire's leadership made the migration a company-wide priority
Berkshire's leadership committed significant operational focus to the transition and arrived with clear operational priorities. Vantaca credits that commitment, combined with its structured implementation methodology, for the zero-disruption launch.
Suzan Reed, HOA Director at Berkshire, said the platform is meant to raise service standards across every association and build infrastructure for "the communities we haven't added yet."
Tom Arnett, Chief Operating Officer at Vantaca, said Berkshire's team came in focused, prepared and fully committed, which produced a clean go-live.
Vantaca's post-go-live team stays engaged on workflow optimization
Vantaca's support team continues to work with Berkshire as it optimizes workflows and rolls out the platform's full capabilities across its portfolio.