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Blue Shield of California

Zocdoc Expands Booking Network to AI Platforms, Search Engines

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Zocdoc Expands Booking Network to AI Platforms, Search Engines

NEW YORK – September 22, 2026 -- Zocdoc announced a platform expansion that makes healthcare providers bookable beyond Zocdoc.com through a single connection to its Care Access Network, which already includes Amazon Health AI, Gemini, Yelp, Healthgrades, Blue Shield of California and multiple search engines.

Patients now search for care across a growing number of fragmented channels

A new national Zocdoc survey found that 69% of patients who search for a new doctor check multiple places, from AI platforms and insurance directories to search engines and review sites. More than 1 in 3 patients have switched doctors because scheduling was too difficult, while 43% would consider switching to a provider that is easier to book.