HCLTech

NEW YORK – November 06, 2026 -- Guardian Life Insurance Company of America will route about 1 million yearly dental benefit verification calls through Sierra's AI-native customer engagement platform under a multi-year strategic partnership.

Guardian targets its highest-volume service interactions

Beyond dental benefit verification, Guardian is applying Sierra's technology to payment processing and claim status inquiries. The insurer aims to make these routine requests faster and let customers complete them without waiting on a live agent.

Michael Prestileo, Guardian's Chief Strategy Officer, said the goal is to remove friction from everyday interactions so colleagues can focus on moments where human judgment matters most. He described the deal as part of Guardian's approach of pairing its business with external technology providers to modernize operations.

Global – October 29, 2026 -- Only 25% of enterprises have moved 40% or more of their AI experiments into production, according to Deloitte's 2026 State of AI in Enterprise study. S&P Global Market Intelligence reports that 42% of companies abandoned most of their AI initiatives in 2025, up from 17% a year earlier.

The author argues the gap is an organizational problem, not a technology one. Workflows are still built for human handoffs, decision rights are fragmented, and incentives reward the old way of working.

Santa Clara – October 13, 2026 -- HCLTech has signed a Global Premier Partnership with Anthropic and will set up a dedicated Anthropic Business Unit with a Center of Excellence (CoE) to speed enterprise deployments of Claude, with a focus on safety, cybersecurity and governance in Agentic AI.

HCLTech's new unit will offer sandbox environments for Claude deployments

The unit will build Agentic AI solutions and provide secure sandbox environments for enterprise Claude deployments through FDEs. HCLTech's services teams will also build industry solutions and offerings powered by Claude, Cowork and Claude Code.

HCLTech will help clients adopt AI-native engineering practices, train their workforces and build the organizational capabilities needed to run Agentic AI safely at scale.

New York – September 28, 2026 -- Eighty-four percent of global wealth management firms say their operating models need a fundamental redesign to capture AI's full value, yet fewer than 10% report being prepared for that shift, according to a new HCLTech study.

The report, titled "Hidden In Pl(AI)n Sight," is based on a synthetic research methodology surveying 1,066 AI personas modeled on senior wealth management decision-makers across 17 global markets. It was produced in partnership with research firm Evidenza.

Adoption outpaces agentic AI deployment by a wide margin

While 98% of leadership teams in the sector are actively pursuing an AI agenda, only slightly more than 7% are building agentic AI capabilities, the study found. HCLTech attributes the gap to firms funding AI primarily for efficiency gains rather than structural transformation.

New York – September 20, 2026 -- HCLTech has launched HCLTech Pulse, a dedicated business unit targeting enterprises with annual revenues between $500 million and $5 billion to help them scale AI deployment and modernize technology infrastructure.

Everest Group pegs the addressable market at $400 billion, growing 7-9% annually

Peter Bendor-Samuel, Founder and Executive Chairman of Everest Group, said the mid-market technology services segment represents an approximately $400 billion global opportunity. He noted the market will favor providers combining technology depth with industry context and integrated delivery as clients shift from AI experimentation to scaled deployment.

SHERIDAN, WYOMING - May 15, 2026 - HCLTech has launched AI Force 2.0, the latest version of its proprietary enterprise AI platform designed to integrate agentic intelligence with generative AI across software engineering, IT operations and enterprise business processes. The platform is positioned to support organizations seeking to scale automation, improve operational decision-making and accelerate modernization initiatives while maintaining governance and security controls. HCLTech said the updated platform combines engineering, operations and application environments into a unified intelligence framework intended to support enterprise-wide AI deployment. The launch reflects increasing enterprise demand for operational AI systems capable of autonomous workflow execution and measurable business outcomes.